MyHealth Online Mobile App for Apple and Android.

Want to access your medical record on the go?
Now you can have secure mobile device access to MyHealth Online on your Apple or Android device. It’s easy! Follow the steps below to add the free MyChart App to these mobile devices.

Note: You must have already signed up for MyHealth Online and created your account to access your medical records with the MyChart mobile app.

Getting started with iPhone/iPad/iTouch:

1.Search for the free "MyChart" app from Epic Systems in the Apple App Store.Download and install the MyChart App onto your iPhone, iPod Touch, or iPad.
2.Select "Atrius Heath" from the list of healthcare providers.
3.Login with your MyHealth Online ID and password.

Getting started with Android:

1.Search for the free "MyChart" app from Epic Systems in Google Play (formerly Android Market) and download and install on your Android Phone.
2.Select "Atrius Health" from the list of healthcare providers.
3.Login with your MyHealth Online ID and password.

Features:

-Test Results:You are able to view most test results that have been released to your MyHealth account
-Messages:View and reply to messages from your provider’s office
-Appointments:View future appointments and the summary from past appointments
-Get Medical Advice:Send non-urgent request for medical advice messages to your provider’s office
-Health Summary:View your health summary, such as Medications, Allergies, Immunizations, Health Issues
-Proxy Access:View other accounts to which you have proxy access in MyHealth.

Frequently Asked Questions
Q: How do I get the MyChart mobile app?
A: You can download it from the App Store on your iPhone, iPad, iPod Touch or iTunes on your computer or from the Android Market for your Android phone. It's free. Search for "MyChart" and install it. Once installed, you will click on Atrius Health as your health care provider. You will then be prompted to enter your MyHealth Online username ID and password. In order to use the mobile MyChart app, first you must have an existing MyHealth Online account with your Atrius Health medical group. To sign up, click here, or ask your care team at your next office visit how to enroll.

Q: Is the MyChart mobile app secure?
A: Yes. To protect your personal information, the app uses the same type of security measures as mobile banking apps. No sensitive data is stored on your mobile device’s memory. To access your medical record, you must log-in each time with your unique MyHealth Online user ID and password – just as you would from a computer to verify authorization. To further enhance security, you may enable a passcode for your device that will prompt you each time you turn on or wake up the device that offers protection if you become separated from your iPhone, iPad or iPod touch or Android phone. You should always log-out at the end of your session to further protect your personal health information.

Q: What can I do on the MyChart mobile app?
A: You can access many of the same features available on the MyHealth Online website, such as:

-Send a secure message to your provider about non-urgent health questions
-Request prescription renewals
-View appointment
-View lab results, allergies, medications, immunizations, and medical history
-View other MyHealth accounts for which you have authorized proxy access

Q: Is the MyChart mobile app going to be available for Blackberry® devices?
A: Unfortunately, no. The MyChart mobile app is developed by the company Epic Systems. Currently Epic does not have a Blackberry version of the MyChart app in development.


Features not currently available on the MyChart mobile app:

-Request new appointment (may be available in future versions of the app)
-When using the MyHealth Online web site, users have the ability to choose if their proxies can view a message they send to their doctor's office.This feature is currently NOT available on the mobile app.Any NEW messages sent via the mobile app will be viewable by those with proxy access to the account.